This procedure only applies to you if you are using a dial-up connection to UPS. The workstation where the GTC is installed needs to have a working modem driver in order for you to commission and ship with UPS. This is because The Eagle uses the new UPSLink TCP/IP to communicate with the UPS data center.
Using the Phone Dialer to Check the Modem Driver
The Windows operating system includes a Phone Dialer program that uses your system’s modem driver. To check if the modem driver is working correctly, use the Phone Dialer to call any phone number.
If you are using Windows XP, see the note at the end of this procedure.
From the Windows Start menu, select Programs > Accessories >Communications > Phone Dialer.
Click the Dial button.
Type in a phone number.
Enable the Phone Call radio button.
Click Place Call.
If the phone call goes through successfully, your modem driver is working. If not, please contact your System Administrator to make sure you have a functioning modem driver.
Note: Windows XP Users
In Windows XP, the Phone Dialer may not be available from the Communications menu. To run Phone Dialer: From the Start Menu, select Run and type dialer.exe. Then, press Enter. For more information, see Microsoft’s Knowledge Base.